What Is Service Science

question 26

Multiple Choice

What is service science?

• A)Study of how excellent service can be achieved.
• B)An approach for developing service operation that can create value for our customers.
• C)An approach to enable us to study,design and manage effective service systems that create value for our customers.
• D)A study of various disciplines in the sciences,like logistics management.
• E)An approach to designing and managing complex service systems.

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Definitions:

Average Product

The output per unit of input, measured by dividing the total product by the quantity of input.

Average Product

The output per unit of input, calculated by dividing total production by the number of units of input.

Marginal Product

The additional output that is produced by adding one more unit of a particular input, keeping other inputs constant.

Short-Run Curve

Refers to a period in economics during which at least one factor of production is fixed, affecting production and cost decisions.