Which of the Following Is NOT One of the Options

question 28

Multiple Choice

Which of the following is NOT one of the options customers take when they are dissatisfied with a service encounter?

• A)Take legal action.
• B)Vent their anger on the service equipment.
• C)Do nothing.
• D)Complain to the service firm.
• E)Give negative word of mouth.

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Definitions:

User

An individual or entity that utilizes a computer system, software, or service.

Networks

A group of computers and other devices connected together to share resources, exchange files, or communicate with each other.

Data Across Networks

Describes the movement or transfer of data between different devices or networks.

Anti-malware System

A software program designed to detect, prevent, and remove malicious software, including viruses, spyware, and other harmful applications, from computing devices.