Steps to Building a Foundation of Loyalty Include All EXCEPT

question 39

Multiple Choice

Steps to building a foundation of loyalty include all EXCEPT _____________.

• A)delivering customer satisfaction
• B)delivery service quality
• C)segmenting the market to match customer needs and firm capabilities
• D)acquiring customers who fit the core value proposition
• E)managing the customer base through effective tiering

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Definitions:

Heterosexual Families

Family units comprised of partners of the opposite sex, along with their children if any.

Lesbian Families

Family units comprised of lesbian couples, with or without children, characterized by same-gender parental figures.

Grammaticization

The process by which lexical items and constructions come in certain linguistic contexts to serve grammatical functions.

Phonology

The study of the systematic organization of sounds in languages and the rules that govern the sound system of a language.