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Customer contact personnel have to attend to both operational and marketing goals and this causes person/role conflict.
Average Fixed Cost
The total fixed costs of production divided by the number of units produced, showing the fixed cost per unit.
Fixed Factor
An input in the production of goods and services that cannot be easily increased or decreased in the short run.
Marginal-cost Schedule
A table or graph showing how the cost of producing one more unit of a good or service varies as the production level changes.
Fixed Costs
Overheads that are unaffected by changes in production or sales quantities, encompassing rent, employee salaries, and insurance payments.
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