Training at Apple Includes How to Phrase Words in a Positive

question 31

True/False

Training at Apple includes how to phrase words in a positive rather than negative way.

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Definitions:

Coercive Power

The capacity to control others through the fear of punishment or the loss of valued outcomes.

Legitimate Power

Legitimate Power is authority that is officially sanctioned or accepted due to a person’s position or role within an organization or system.

Referent Power

A form of influence where a person elicits compliance or admiration from others based on charisma or personal traits rather than formal authority.

Legal-Rational

A form of authority based on established laws, rules, and procedures that are designed to be objective and impersonal.