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Describe how a firm like AOL can reduce customer perceptions of risk?
Bad Faith Bargaining
Negotiating with no real intention to reach a settlement or agreement, characterized by deceptive or dishonest practices.
Bargaining Environment
The context in which collective bargaining occurs, including economic conditions, labor laws, and the balance of power between employers and unions.
Reservation Points
In negotiation, the minimum or worst outcome each party is willing to accept before walking away from the table.
Industrial Relations
The study of labor-management relations, including the negotiation of wages, work conditions, union activities, and the roles of government policies on the labor market.
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