As a Basic Principle of Business Process Management, Top Management

question 37

Multiple Choice

As a basic principle of business process management, top management should be able to ___ current processes before starting a project.

• A) Optimize
• B) Describe
• C) Support
• D) Document

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Definitions:

Negative Punishment

A type of behavior modification that involves the removal of a desirable stimulus after a behavior to decrease the likelihood of that behavior occurring again.

Negative Reinforcement

A behavioral principle where the removal of an unfavorable event or outcome after the display of a behavior increases the likelihood of that behavior in the future.

Negative Expectation

The anticipation of undesirable outcomes or results in a given situation, which can influence one's perception and behavior.

Learned Helplessness

A condition in which a person or animal has learned to behave helplessly, failing to respond even though there are opportunities to avoid unpleasant circumstances or gain positive rewards.