Which of the Following Practices Most Clearly Violates One of the Basic

question 27

Multiple Choice

Which of the following practices most clearly violates one of the basic principles of business process management?

• A) Responding to negative feedback at the end of the project
• B) Hiring an external consultant with BPM experience
• C) Letting a department manager direct the project
• D) Analyzing past practice before thinking about new processes

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Definitions:

Activity-based Management

A method of management that focuses on business activities for improving the value received by the consumer and the profit gained by providing this value.

ABC

Activity-Based Costing (ABC) is a method of assigning indirect costs to products and services based on the activities they require.

Batch Size

The quantity of units produced in a single production run or batch, affecting efficiency and cost.

Complexity

The state or quality of being intricate or complicated, often referring to processes, systems, or issues with many interrelated parts or aspects.