Fernando Is Forming a Business Process Management Team Whose Task

question 31

Multiple Choice

Fernando is forming a business process management team whose task is to develop a better way to control inventory. In keeping with the basic principles of business process management, which of the following employees would be the best choice to become part of the team?

• A) Sebastian, a recently hired information systems manager with a business degree
• B) Raquel, an inventory clerk who has worked for the company for several years
• C) Thierry, the corporate communications manager
• D) Renee, the company's external auditor

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Definitions:

Sympathy

Feelings of pity or sorrow for someone else’s misfortune, often with a desire to offer comfort or help.

Greenleaf Center

A resource or institution dedicated to the study, development, and promotion of servant leadership principles, inspired by Robert K. Greenleaf.

Servant Leadership

A leadership philosophy that prioritizes the well-being and development of team members, with leaders serving as supporters rather than controllers.

Stewardship

The responsibility of managing or looking after something, often implying a commitment to wise and ethical management of resources or organizations.