Based on the Definitions in the Text, Which of the Following

question 28

Essay

Based on the definitions in the text, which of the following are examples of business process management? Place an "X" in the space provided for those that are.
$\begin{array}{|l|l|}\hline\quad\quad\quad & \text { Adopting a lockbox system for cash receipts } \\\hline & \text { Bringing customer service in-house after outsourcing for several months } \\\hline & \text { Changing an office layout based on an activity-based management analysis } \\\hline & \text { Closing accounts at one bank and opening them at a new bank } \\\hline & \text { Implementing activity-based costing } \\\hline & \text { Instituting a formalized budgeting process } \\\hline & \text { Making parts instead of buying them } \\\hline & \text { Preparing journal entries using Peachtree } \\\hline & \text { Switching from paper-based documents to electronic documents } \\\hline & \text { Using SmartDraw to prepare flowcharts } \\\hline\end{array}$
Using SmartDraw to prepare flowcharts

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Definitions:

Mental Illness

A wide range of mental health conditions that affect mood, thinking, and behavior, including depression, anxiety disorders, schizophrenia, and others.

Discrimination

The unjust or prejudicial treatment of different categories of people, especially on the grounds of race, age, sex, or disability, leading to denial of opportunities or rights.

Ableism

Discrimination and social prejudice against people with disabilities based on the belief that typical abilities are superior.

Exclusive Clubs

Social or recreational organizations that restrict membership based on certain criteria, creating an environment of exclusivity.