A Group of Accountants Was Discussing Various Business Process Management

question 16

Essay

A group of accountants was discussing various business process management projects they had completed. Some of the actions associated with those projects are listed below. For each item, indicate which step (1 through 7) of the generalized model of BPM is best exemplified.
a. Calculate the monthly cost of running the purchasing department before BPM.
b. Create a data flow diagram of the fixed asset disposal process.
c. Determine the cost per customer served at an ATM.
d. Develop a schedule for internal audits of new business processes.
e. Examine a previously constructed flowchart to look for inefficiencies and internal control weaknesses in cash receipts processing.
f. Follow the production process from materials requisition to finished goods.
g. Meet with department heads to determine which processes need the most attention.
h. Perform a variance analysis of the shipping and receiving department.
i. Rank proposals for improving the capital budgeting process.
j. Redesign the company's web site based on feedback from employees and clients.

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Definitions:

Foreign Currencies

Currencies used in countries other than one’s own, involved in international trading and foreign exchange markets.

Uncovered Interest Parity

A financial theory stating that the difference in interest rates between two countries equals the expected change in exchange rates between their currencies.

Exchange Rate Changes

Fluctuations in the value of one currency relative to another, affecting international trade and investments.

Japanese Yen

The official currency of Japan, commonly abbreviated as JPY.