One of the Costs Associated with E-Business Is Customer Distrust

question 46

Multiple Choice

One of the costs associated with e-business is customer distrust. Which of the following internal controls would most effectively overcome customer distrust?

• A) Serially-numbered documents.
• B) Separation of duties.
• C) Firewalls.
• D) Adequate documentation of business processes.

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Definitions:

Openness to Experience

A dimension of personality that reflects the degree of intellectual curiosity, creativity, and preference for novelty and variety a person has.

Conscientiousness

A personality trait characterized by diligence, carefulness, thoroughness, and the desire to do a task well, often linked to high levels of achievement and organization.

Exercising and Diet

The combined practices of physical activity and nutritional management to improve or maintain health and fitness.

Facets

Different aspects or sides of a thing or concept, often used to describe the multiple dimensions of personality.