Central Veterinary Hospital Is Organized in Three Departments: Administrative, Medical

question 11

Multiple Choice

Central Veterinary Hospital is organized in three departments: administrative, medical and custodial. When a client brings in a new pet, an administrative staff member manually fills out a pet profile; a different member of the administrative staff later inputs the pet profile into the hospital's information system. A veterinarian sees new pets and discusses necessary medical procedures (such as vaccinations) with the pet owner, who decides which procedures to have. The administrative staff schedule future appointments using the hospital's information system; the pet owner receives a computer printout which details future appointments before paying the bill.
-Phil is preparing a flowchart of the preceding case. How many "manual process" symbols would the flowchart include?

• A) One.
• B) Two or three.
• C) Four or five.
• D) More than five.

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Definitions:

Internal Attributions

The inference that a person's behavior is due to their own internal characteristics, such as personality, beliefs, or efforts, rather than external circumstances.

External Attributions

The process of explaining one's own behavior or the behavior of others by pointing to causes outside the individual, such as situational factors.

Hope

A feeling of expectation and desire for a certain thing to happen.

Tempered View

A perspective or attitude that is made moderate or restrained by considering all factors and avoiding extreme positions.