Paolo's Pizza Offers Both Take-Out and Delivery Service

question 29

Multiple Choice

Paolo's Pizza offers both take-out and delivery service. Customers can order pizza in person, over the phone or via the Internet; Paolo's accepts cash, checks and credit cards in payment. The company offers a "30 minutes or it's free" guarantee for delivery orders. You've been asked to create a risk/control matrix.
-Each delivery driver uses an in-car navigation system to minimize the possibility of getting lost. Where in the risk-control matrix would you expect to find the system listed?

• A) WCGW.
• B) Controls.
• C) Tests.
• D) Risk level.

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Definitions:

Continuous

Without pause or interruption; unending over time or space.

Fixed-Ratio

A schedule of reinforcement where a response is reinforced only after a specified number of responses, used in behaviorist theories.

Reinforcer

A stimulus or event that increases the likelihood of the behavior that led to it happening again.

Electric Shock

A sudden discharge of electricity through a part of the body, often used in psychological experiments or as a form of therapy.