Which One of the Following Is Not a Tool That

question 27

Multiple Choice

Which one of the following is not a tool that company managers can use to promote continuous improvement (operating excellence) in performing value chain activities?

• A) Variability reduction analysis in work processes
• B) Six Sigma quality control techniques
• C) Total quality management (TQM)
• D) Business process reengineering
• E) Adoption of standard industry techniques

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Definitions:

Breach of Warranty

The failure to meet the terms of a promise or guarantee made about the quality or condition of a product or service.

Outdoor Outfitters

Companies or organizations that provide or sell equipment and supplies for outdoor activities.

Remedies Available

The various means a court of law has at its disposal to address, rectify or compensate for harm or injury caused by a breach of duty or right.

Written Warranty

A written warranty is a legally binding guarantee issued by a manufacturer or seller to a buyer, promising to repair or replace the product if necessary within a specified period.