The Place for Management to Begin in Trying to Change

question 96

Multiple Choice

The place for management to begin in trying to change a problem culture is

• A) by selling company personnel on the need for a new set of behaviors and work practices.
• B) by spending heavily on programs to train employees in the ways and beliefs of the new culture to be implanted.
• C) to visibly praise and reward people who exhibit traits and behaviors that undermine the existing culture.
• D) writing a new values statement and describing in highly motivating terms the kind of culture that is needed.
• E) to institute incentive compensation programs that generously reward employees for adopting best practices.

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Definitions:

Reactions, Behaviors

The actions or conduct displayed in response to specific stimuli or situations, often driven by emotions, thoughts, or environmental factors.

Secondary Traumatic Stress

The emotional duress that results when an individual hears about the firsthand trauma experiences of another, often affecting those in caregiving or therapeutic roles.

Trauma Stories

Narratives or accounts of traumatic experiences that individuals may share as part of their coping or healing process.

Cognitive Burnout

A mental state characterized by extreme mental fatigue, reduced motivation, and decreased performance, often resulting from prolonged stress or intellectual overwork.