The Pitfalls of a Differentiation Strategy Include

question 21

Multiple Choice

The pitfalls of a differentiation strategy include

• A) trying to differentiate on the basis of attributes or features that are easily copied.
• B) choosing to differentiate on the basis of attributes that buyers do not perceive as valuable or worth paying for.
• C) trying to charge too high a price premium for the differentiating features.
• D) being timid and not striving to open up meaningful gaps in quality or service or performance features relative to the products of rivals.
• E) All of these.

Understand the role of G proteins and second messengers in sensory reception.

Understand adaptations in animal vision related to their environments.

Understand the molecular processes involved in photoreception and the role of different molecules and cells in this process.

Comprehend the structure and function of the different types of cells within the retina and their role in visual processing.

---

Definitions:

Service Quality

The degree to which a service meets the expectations and needs of its customers, often assessed through factors like reliability, responsiveness, and empathy.

Knowledge Gap

The difference between what is known and what needs to be known; often relevant in research and decision-making contexts.

Service Quality

The measure of how well a delivered service matches customer expectations, reflecting the discrepancy between perceived service and expected service.

Assurance

Confidence or guarantee in the quality or performance of a product, service, or outcome.