The Nurse Manager Is Attempting to Resolve an Interpersonal Conflict

question 9

Multiple Choice

The nurse manager is attempting to resolve an interpersonal conflict between two nurses.Which action below should be done first?

• A)Determine the facts related to the situation.
• B)Schedule a meeting time for resolution.
• C)Have an accurate understanding of the problem or conflict.
• D)Have the determination to resolve the conflict.

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Definitions:

Brand Name

A distinctive name identified with a product or company, used to establish a unique identity in the marketplace.