Mini-Case 17-4: Plumbers Don't Want Recognition

question 66

Multiple Choice

Mini-Case 17-4: Plumbers Don't Want Recognition
"If I ever went out to those guys and asked them if they wanted a little more recognition, they would laugh me out of the shop. People work for money." Norm Schultz had been a plumber himself for 18 years before he saved enough money to open a small plumbing contractor business. The men who worked for Norm knew what was expected of them - a fair day's work for a fair day's pay. "You don't need to tell a person that he or she is doing a good job; the person is either doing the work or not working for me!"
Norm's son-in-law was taking a management course at a local college. When Norm asked him what he was learning in class, he told him the management of people. Norm was very emphatic about managing the plumbers who worked for him. "Tell an employee what you expect from the beginning. Watch to see if they perform the job properly. Treat your people fairly and never cheat them." Norm went on to tell his son-in-law that this was the way good managers did things. "Recognition won't put bread on the table."
-The classic auto assembly line is based on which job design principle?

• A)Job enlargement
• B)Job enrichment
• C)Job simplification
• D)Job rotation

Comprehend the significance of globalization in supply chain management.

Grasp the concept of integrated logistics management, from the perspective of holistic view starting from the supplier's supplier to the final consumer.

Identify the benefits of considering both outbound and inbound logistics in supply chain management.

Understand the interplay between technology and globalization as drivers of change.

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Definitions:

Average Tax Rate

The ratio of the total amount of taxes paid to the total tax base (taxable income or spending), showing the fraction of income that is paid in taxes.

Licensing Fees

Payments made by a user to an owner for the right to use intellectual property, such as patents, trademarks, or copyright material.

Ability-To-Pay Principle

A principle of taxation asserting that taxes should be levied according to an individual’s or entity’s capacity to pay.

Federal Employees

Individuals who work for the government of a federal state and are often subject to specific employment and benefits regulations.