An Effective Retail Layout Should

question 47

Multiple Choice

An effective retail layout should:

• A) pull customers into the store.
• B) make it easy for customers to locate the merchandise they are looking for.
• C) take customers past displays of items they might buy on impulse.
• D) All of the above

---

Definitions:

Supervisory Skills

The set of abilities and competencies that a person needs in order to oversee, guide, and motivate employees effectively.

Acknowledgement Skills

The capacity to recognize and validate the feelings, thoughts, or contributions of others.

Good Leadership

Leadership characterized by strong ethical standards, empathy, motivation, and the ability to foster teamwork and innovation.

Self-Managed Teams

Groups of employees who are given the autonomy to plan, execute, and manage their own work and tasks without traditional managerial supervision.