The Most Common Reason Online Customers Abandon Their Shopping Carts

question 35

True/False

The most common reason online customers abandon their shopping carts is that the shipping charges are too high.

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Definitions:

Hawthorne Studies

A series of experiments conducted in the late 1920s and early 1930s that examined how different conditions affect worker productivity, highlighting the importance of social factors and worker attention.

Social Setting

The environment or context in which social interactions and behaviors occur, influencing and shaping those interactions.

Productivity

Measures the efficiency of production of goods or services, often quantified as output per unit of input over a specific time period.

Flexible Timings

Employment arrangements that allow workers to choose and alter their work schedules to better fit personal needs, while meeting the employer's requirements.