Attracting a New Customer Costs ________ as Much as Keeping

question 43

Multiple Choice

Attracting a new customer costs ________ as much as keeping an existing one.

• A)twice
• B)five times
• C)half
• D)three-fourths

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Definitions:

Vicarious Conditioning

Learning that occurs through observing the reactions of others to an environment or stimulus rather than through direct experience.

Indirectly

Occurring in a roundabout way without a direct connection or straightforward path.

Discriminative Stimuli

Stimuli that signal the availability of reinforcement or punishment, guiding behavior in learning processes.

Operant Behaviour

A type of learning where behavior is controlled by consequences, including rewards and punishments.