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Most dissatisfied customers complain about rude or discourteous service to the owner or the manager.
Q28: Which of the following is true about
Q31: State law requires that individuals creating a
Q52: A _ is a relatively new form
Q58: To be useful,market research must be structured,formal,and
Q60: The failure rate for franchises is:<br>A)higher than
Q62: One of the simplest ways to establish
Q64: One "natural" advantage small businesses have over
Q112: Companies with a customer focus typically ask
Q119: The primary purpose of building a business
Q151: The entrepreneur's "character" (even though it is