A Management Concept That Encourages All Managers and Employees to Be

question 81

Multiple Choice

A management concept that encourages all managers and employees to be in tune with the wants and needs of customers, and which leads to flexible product designs and production processes, is called:

• A) Continuous improvement.
• B) Customer orientation.
• C) Just-in-time.
• D) Theory of constraints.
• E) Total quality management.

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Definitions:

Strict Liability

A legal doctrine holding an individual or entity responsible for damages or harm caused without the need for proof of negligence or fault.

Modified

This term refers to something that has been changed or altered from its original form.

Snowmobile

A motorized vehicle designed for travel over snow, typically operated on open terrain or established trails.

Warranty Of Merchantability

An implied guarantee that a product sold by a merchant fits the ordinary purposes for which such goods are used.