Who Developed a Three-Step Model for Change That Included Unfreezing

question 14

Multiple Choice

Who developed a three-step model for change that included unfreezing, movement, and refreezing?

• A) John Kotter
• B) David McClelland
• C) Douglas Surber
• D) Lawrence Summers
• E) Kurt Lewin

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Definitions:

Direct Labor Cost

The total expense incurred by a company for the wages of workers who are directly involved in the manufacturing or production process.

Predetermined Overhead Rate

An estimated rate used to allocate manufacturing overhead costs to individual products or job orders, based on a certain activity base.

Work in Process

Inventory that includes materials that are currently in the process of being transformed into finished goods but are not yet completed.

Direct Material Costs

The costs of raw materials or parts that are directly used in the production of products or services.