Based on the Dimensions of Cooperativeness and Assertiveness, the Conflict-Handling

question 3

Multiple Choice

Based on the dimensions of cooperativeness and assertiveness, the conflict-handling intentions are classified into five categories. Which of the following is not one of these five conflict-handling intentions?

• A) collaborating
• B) competing
• C) accommodating
• D) avoiding
• E) resisting

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Definitions:

Capacity Analysis

Capacity analysis is the process of evaluating the production capacity of a business to understand its ability to meet future demands. It involves assessing both physical and human resources.

Unused Capacity

The available but not currently utilized production or service capacity of a company, which can signify lost revenue opportunities.

Time-based Activity-based Costing

An advanced form of activity-based costing that adds the dimension of time, improving the accuracy of allocating costs based on the actual activities that consume resources.

Overhead Costs

Indirect costs not directly traceable to a specific product or service, including utilities, rent, and managerial salaries.