The Conflict-Handling Techniques Are Characterized by Two Dimensions, Cooperativeness and Assertiveness

question 101

Multiple Choice

The conflict-handling techniques are characterized by two dimensions, cooperativeness and assertiveness. Assertiveness indicates the degree to which ________.

• A) one party attempts to satisfy his or her own concerns
• B) one party attempts to suppress the conflict
• C) the parties attempt to find a win-win solution
• D) one party attempts to satisfy the other party's concerns
• E) the parties are willing to involve third-party conflict resolution techniques

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Definitions:

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