James and Neung Are Negotiating a Purchase from Neung's Tai

question 48

Multiple Choice

James and Neung are negotiating a purchase from Neung's Tai corporation. James notices that Neung is very quiet. Rather than assume that Neung is upset at how the negotiations are going, James continues to discuss the details of how the purchase will ensue. Finally James closes the deal and later learns that Neung's quiet moments were respectful moments to allow James to reveal his deal. Which strategy did James use to succeed?

• A) assume certain universal similarities
• B) emphasize description rather than interpretation
• C) practice empathy
• D) assume differences until similarity is proven
• E) treat interpretations as a working hypothesis

Understand the role of art in reflecting and influencing societal values and historical events.

Understand the concept of opportunity cost and how it influences individual decisions.

Describe the trade-offs between efficiency and equality and how government policies can affect these concepts.

Identify and calculate the opportunity cost of various decisions.

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Definitions:

Contingent Reward

A leadership strategy where rewards are given for achieving specific performance criteria or desired behaviors.

Management-By-Exception

A leadership strategy where managers intervene and take corrective action only when performance does not meet standards, otherwise allowing employees to work independently.

Transformational Leadership

A leadership style characterized by the ability to inspire and motivate followers to exceed their own interests for the sake of the organization or a greater cause.

Millennials

A generational cohort following Generation X, typically described as those born from the early 1980s to the late 1990s.