You Are the Manager of a Software Design Firm That

question 47

Multiple Choice

You are the manager of a software design firm that develops software programs for clients using teams of specialists. One of your most successful teams has been together for nearly 5 years. In the past, this team has performed effectively, and you have been very satisfied with the team's output. Recently, however, you have noticed a marked decrease in the team's performance. You investigate to determine the problem. After interviewing all 7 team members, you determine that one of the team members performs routine administrative tasks that are rarely visible to any of the other team members. You suspect that this team member may be loafing off and lagging in his duties. You could most likely improve that team member's output by ________.

• A) encouraging him to work more independently
• B) making his work clearly visible to the other team members
• C) empowering the team member to make decisions
• D) providing him with administrative training
• E) giving him additional assignments to complete

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Definitions:

Expected Value

The weighted average of all possible values of a random variable, with each value weighted according to its probability of occurrence.

Perfect Information

A situation in which all participants have full and equal knowledge of all relevant factors affecting decisions.

EMV

Expected Monetary Value, a decision-making tool used in risk management to calculate the average outcome when the future includes scenarios that may or may not happen.

Medium Potential

A term indicating a moderate level of capacity or ability to achieve or develop something in the future.