Employees at Acme Express Are Dissatisfied with the Working Conditions

question 73

Multiple Choice

Employees at Acme Express are dissatisfied with the working conditions, salary, and the general attitude of the management. Mark, Susan, and Toni are good friends who work at Acme, yet each seems to be reacting differently to the problems at work. Toni has decided that she'll just get a new job and get away from the problem. Toni is dealing with her dissatisfaction through ________.

• A) exit
• B) voice
• C) loyalty
• D) neglect
• E) acceptance

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Definitions:

Measurable Goals

Objectives that can be quantified or assessed through specific metrics, enabling progress tracking and performance evaluation.

No-Questions-Asked Return Policies

Return policies that allow consumers to return purchased goods for a refund or exchange without requiring an explanation for the return.

High Costs

Refers to significant expenses incurred in the production, operation, or maintenance of something, influencing pricing and profitability.

Time Limits

Predetermined periods set to complete specific tasks or objectives, often used to manage productivity and deadlines effectively.