The Common Characteristic of Service Jobs Is That They Require

question 62

Multiple Choice

The common characteristic of service jobs is that they require ________.

• A) substantial interaction with an organization's customers
• B) low pay
• C) a focus on productivity
• D) little job knowledge
• E) little technical competence

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Definitions:

Specific Tasks

Refers to precise and well-defined duties or pieces of work assigned to an individual.

Work Structure

The organized way in which tasks and responsibilities are distributed and coordinated within an organization or team to achieve specific objectives.

Job Depth

The degree of control, autonomy, and discretion that an employee has over their tasks and decision-making in their job.

Planning Responsibilities

Tasks and duties associated with the process of setting goals, developing strategies, and outlining tasks and schedules to accomplish the goals.