John Kotter Built on Lewin's Three-Step Model to Create a More

question 9

Multiple Choice

John Kotter built on Lewin's three-step model to create a more detailed approach for implementing change. Which of the following steps in the Kotter's eight-step plan for implementing change represents the "unfreezing" stage in the Lewin's three-step model?

• A) Plan for, create, and reward short-term "wins" that move the organization toward the new vision.
• B) Consolidate improvements, reassess changes, and make necessary adjustments in the new programs.
• C) Create a new vision to direct the change and strategies for achieving the vision.
• D) Empower others to act on the vision by removing barriers to change and encouraging risk taking and creative problem solving.
• E) Reinforce the changes by demonstrating the relationship between new behaviors and organizational success.

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Definitions:

Infant's Pulse

The measurement of the number of heartbeats per minute in an infant, an important indicator of cardiovascular health.

Counting Respirations

The act of measuring the number of breaths taken by a person within a specified period of time.

Patient Knowing

The comprehension or understanding that a patient has regarding their health, treatment options, and the implications of those treatments on their life.

Pulse Pressure

Difference between the systolic and diastolic pressures, normally 30 to 40 mm Hg.