John Kotter Built on Lewin's Three-Step Model to Create a More

question 9

Multiple Choice

John Kotter built on Lewin's three-step model to create a more detailed approach for implementing change. Which of the following steps in the Kotter's eight-step plan for implementing change represents the "unfreezing" stage in the Lewin's three-step model?

• A) Plan for, create, and reward short-term "wins" that move the organization toward the new vision.
• B) Consolidate improvements, reassess changes, and make necessary adjustments in the new programs.
• C) Create a new vision to direct the change and strategies for achieving the vision.
• D) Empower others to act on the vision by removing barriers to change and encouraging risk taking and creative problem solving.
• E) Reinforce the changes by demonstrating the relationship between new behaviors and organizational success.

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Definitions:

External World

The physical reality that exists independently of our perceptions, thoughts, and feelings.

Social Scientists

Researchers who share the assumption that the methods of science can be applied to researching and understanding human behavior.

Communication Researcher

A person specializing in the study of communication processes, who may employ various methodologies to examine communication practices.

Empiricism

A theory in epistemology that states knowledge comes only or primarily from sensory experience.