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You Are the CEO of Apex Systems

question 64

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You are the CEO of Apex Systems. You have decided to hire other organizations to perform many of the basic functions of your business. You have hired an accounting firm to keep your records, a recruiting firm to handle human resource functions, and a computer firm to handle all records. To keep costs down, you are looking for other areas in which to outsource operations. You have chosen to operate your business as a ________.


Definitions:

Confidence Interval

A range of values, derived from sample statistics, that is likely to contain the true population parameter with a certain level of confidence.

Average Time

The mean value calculated by dividing the sum of all time intervals by the number of intervals.

Hold Times

The duration an entity (such as a caller in a queue or a product within a process) waits before the next action in a sequence is taken.

Test Statistic

A value calculated from sample data used to decide whether to reject the null hypothesis in statistical hypothesis testing.

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