Communication That Flows from One Level of a Group or Organization

question 77

True/False

Communication that flows from one level of a group or organization to a lower level is lateral communication.

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Definitions:

Norms

Established standards of behavior or guidelines that are considered normal, appropriate, or acceptable within a group or society.

Soft Influence Tactics

Strategies used to persuade or influence others in a non-coercive way, such as through personal appeal or logical argument.

Hard Influence Tactics

Strategies or actions used to persuade or coerce others into following a direction or decision, often involving pressure or demands.

Commitment

The state or quality of being dedicated to a cause, activity, or job; wholehearted devotion.