James and Neung Are Negotiating a Purchase from Neung's Tai

question 48

Multiple Choice

James and Neung are negotiating a purchase from Neung's Tai corporation. James notices that Neung is very quiet. Rather than assume that Neung is upset at how the negotiations are going, James continues to discuss the details of how the purchase will ensue. Finally James closes the deal and later learns that Neung's quiet moments were respectful moments to allow James to reveal his deal. Which strategy did James use to succeed?

• A) assume certain universal similarities
• B) emphasize description rather than interpretation
• C) practice empathy
• D) assume differences until similarity is proven
• E) treat interpretations as a working hypothesis

---

Definitions:

Toxic By-products

Harmful substances produced during manufacturing processes or chemical reactions.

Psychological Dependence

A form of dependence characterized by a perceived need to continue a behavior to achieve emotional or psychological fulfillment.

Physical Dependence

A physiological state of adaptation to a substance, characterized by the occurrence of specific withdrawal symptoms when it is discontinued.

Drug-centered Lifestyle

A way of life that prioritizes the consumption of drugs, often leading to social, legal, and health problems.