Filtering Is a Barrier to Effective Communication

question 8

Multiple Choice

Filtering is a barrier to effective communication. Filtering takes place when ________.

• A) the interpretation of the message gets affected by the receiver's emotion
• B) the information we have to work with exceeds our processing capacity
• C) a sender purposely manipulates information so the receiver will see it more favorably
• D) the receivers in the communication process selectively see and hear based on their motivations, experience, and other personal characteristics
• E) receivers also project their interests and expectations into communications as they decode them

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Definitions:

Statement of Cash Flows

A financial report that provides aggregate data regarding all cash inflows and outflows a company receives.

Exchange

A marketplace where securities, commodities, derivatives, and other financial instruments are traded between buyers and sellers.

Land

A non-depreciable asset that typically refers to the solid surface of the earth that a business owns and uses for business purposes.

Operating Activities

Activities that relate directly to the operation of a company, including production, sales, and day-to-day business functions.