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Which one of the following characteristics is not necessarily true about groups?
Money-Back Guarantees
A promise made to customers that they can receive a full refund if they are not satisfied with a purchased product or service.
Persuasive Message
A form of communication designed to influence the attitudes, beliefs, or behaviors of others through reasoning and emotional appeals.
Overcome Resistance
Strategies or actions taken to reduce opposition or reluctance among individuals or groups.
Testimonial
A formal statement testifying to someone's character and qualifications or the benefits and performance of a product or service.
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