Lydia Works as a 911 Operator

question 56

Multiple Choice

Lydia works as a 911 operator. Her job strength is dictated most likely by ________.

• A) clarity
• B) consistency
• C) constraints
• D) comprehension
• E) consequences

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Definitions:

Curiosity Approach

An approach whereby the salesperson asks a question or does something to make the prospect curious about the product.

Premium

An article of merchandise offered as an incentive to the user to take some action.

Complimentary

Something given for free or at no charge.

Souvenir

An item kept as a reminder of a place, event, or experience, often collected during travels or special occasions.