Erin Works at a Software Company, in Charge of the Help

question 86

Multiple Choice

Erin works at a software company, in charge of the help desk. After being yelled at by a customer about the state of her company's software, she becomes angry, and has to take a short break to calm down. What makes her anger an emotion, rather than a mood?

• A) It is a simple, unambiguous feeling.
• B) Her response is prolonged.
• C) It has a contextual stimulus.
• D) Her response is not accompanied by facial expressions.
• E) It is cognitive in nature.

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Definitions:

Master Offer

A principal or primary proposal made during negotiations, often outlining the main terms and conditions of a contract.

Valid Acceptance

In contract law, a manifestation of assent to the terms of an offer in a manner invited or required by the offer, constituting a binding legal agreement.

Unilateral Contract

A contract in which one party makes a promise in exchange for the other's performance, which constitutes acceptance of the offer, focusing on acted-upon promises rather than exchanges of promises.

Full Performance

The complete fulfillment of all terms and obligations specified within a contract, leading to its termination upon satisfactory execution by all parties involved.