As the Manager of a Successful Accounting Firm, You Know

question 74

Multiple Choice

As the manager of a successful accounting firm, you know that from January to April, your employees often feel great amounts of stress. One of your employees, Syddarth, returned from lunch 30 minutes late and it appeared to you that he had been crying. It is important in this situation that you ________.

• A) get Syddarth some help because he clearly has mental issues
• B) fire Syddarth because he seems to not be able to handle the pressure
• C) assure Syddarth that you understand how he is feeling and that things are stressful
• D) tell Syddarth about how stressed you are to make him feel better
• E) ignore Syddarth because everyone needs to deal with their own issues

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Definitions:

Minor Control

A lesser degree of regulation or command over a situation or process.

Ellen Langer

A psychologist known for her work on the illusion of control, aging, and mindfulness.

Judith Rodin

An influential psychologist and the first female president of an Ivy League university, notable for her research in health psychology.

Emotion-Focused Coping

Coping strategies oriented toward managing the emotions that accompany the perception of stress.