If an Employee Expresses Organizationally Desired Emotions During Interpersonal Transactions

question 70

Multiple Choice

If an employee expresses organizationally desired emotions during interpersonal transactions (irrespective of his true emotions) , then it is known as ________.

• A) emotional labor
• B) negative affect
• C) positive affect
• D) emotional intelligence
• E) deviant behavior

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Definitions:

First Marriage

Refers to an individual's initial legal or recognized marriage.

Remarriage Rates

The statistical measure of how frequently individuals who have been divorced or widowed enter into subsequent marriages.

Older Women

Refers to women of an advanced age or those who are considered to be beyond the middle age bracket.

Older Men

Adult males who are significantly beyond the usual age for certain roles, activities, or stages of life, often implying wisdom or experience.