Deep Level Acting Is Less Psychologically Costly Than Surface Level

question 50

Multiple Choice

Deep level acting is less psychologically costly than surface level acting because in deep level acting, we are actually trying to experience the emotion, so we ________.

• A) are not really acting
• B) find ways to channel the emotion
• C) experience less emotional exhaustion
• D) transfer the emotion to the other party
• E) translate the emotion to something we already know

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Definitions:

Interrole Conflict

A person’s experience of conflict among the multiple roles in his or her life.

Intrarole Conflict

Conflict that occurs within a single role, such as when a person receives conflicting messages from role senders about how to perform a certain role.

Person-Role Conflict

A type of conflict that occurs when an individual's values, beliefs, or behaviors clash with the expectations of their role within an organization.

Role Ambiguity

The lack of clarity about expectations, responsibilities, or performance outcomes in a job role.