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Elvira Wants to Hire Three New Customer Service Representatives

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Essay

Elvira wants to hire three new customer service representatives. She is considering using a measure of EI to help select her new employees. Explain what EI is and how it could be useful to Elvira for the jobs that she's hiring for, and the reasons why she should not depend entirely on the EI measures for her selection.


Definitions:

Periodic Inventory System

An inventory accounting system where inventory levels are updated and cost of goods sold is calculated at the end of an accounting period.

Perpetual Inventory System

A method of keeping track of inventory in real-time, where inventory levels are updated after every sale or purchase transaction.

FOB Shipping Point

A term used in shipping agreements indicating that the buyer is responsible for the cost of shipping and risk of loss from the shipping point.

Credit Terms

Conditions under which credit is extended by a seller to a buyer, detailing the repayment period, any discounts for early payment, and penalties for late payment.

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