It Is Important for Service Organizations to Include Customer Needs

question 104

Essay

It is important for service organizations to include customer needs and requirements in assessing their effectiveness. Why is this so?

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Definitions:

Stretching

The process of gently extending muscles to improve flexibility and range of motion.

Basic Rest-activity Cycle

A circadian rhythm concept suggesting that individuals have intrinsic cycles of rest and activity, notably proposed by sleep researcher Nathaniel Kleitman.

1 Hour

A measure of time equivalent to 60 minutes or 3,600 seconds.

1.5 Hours

A measure of time equivalent to ninety minutes.