Which of the Following Is Not Considered a Key Quality

question 25

Multiple Choice

Which of the following is not considered a key quality of an employee in a customer-responsive culture?

• A) friendly and courteous
• B) accessible
• C) knowledgeable
• D) good computer skills
• E) willing to do what's necessary to please the customer

Articulate the elements necessary for effective behavior change contracts.

Evaluate the impact of stress and lifestyle habits on personal well-being and performance.

Apply the Peak Performance success formula in personal goal achievement.

Reflect on personal habits and implement strategies to achieve peak performance.

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Definitions:

Historical Significance

The importance attributed to a past event, person, or development in history, often because it had a considerable impact on later events or cultural understandings.

Equal Rights Amendment

A proposed amendment to the United States Constitution aimed at guaranteeing equal legal rights for all American citizens regardless of sex, highlighting the issue of gender equality.

Disability Activists

Individuals or groups advocating for the rights and inclusion of people with disabilities in all areas of society.

Rehabilitation Act

A landmark legislation in the United States that prohibits discrimination on the basis of disability in programs conducted by Federal agencies, in programs receiving Federal financial assistance, and in Federal employment.