Which of the Following Steps in Kotter's Eight-Step Plan for Implementing

question 57

Multiple Choice

Which of the following steps in Kotter's eight-step plan for implementing change represents the "refreezing" stage in Lewin's three-step model?

• A) Plan for, create, and reward short-term "wins" that move the organization toward the new vision.
• B) Consolidate improvements, reassess changes, and make necessary adjustments in the new programs.
• C) Create a new vision to direct the change and strategies for achieving the vision.
• D) Empower others to act on the vision by removing barriers to change and encouraging risk taking and creative problem solving.
• E) Reinforce the changes by demonstrating the relationship between new behaviours and organizational success.

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Definitions:

Productions

Refers to the processes and methods involved in transforming raw materials into finished goods or services.

T-Accounts

A visual representation used in bookkeeping to depict the debit and credit sides of an account, helping in the understanding and organization of financial transactions.

Transactions

Business activities that involve the exchange of goods, services, or funds between two or more parties.

Overapplied Overhead

The condition where the amount of manufacturing overhead allocated to products exceeds the actual overhead costs incurred.