John Kotter Built on Lewin's Three-Step Model to Create a More

question 14

Multiple Choice

John Kotter built on Lewin's three-step model to create a more detailed approach for implementing change. Which of the following steps in Kotter's eight-step plan for implementing change represents the "unfreezing" stage in Lewin's three-step model?

• A) Plan for, create, and reward short-term "wins" that move the organization toward the new vision.
• B) Consolidate improvements, reassess changes, and make necessary adjustments in the new programs.
• C) Create a new vision to direct the change and strategies for achieving the vision.
• D) Empower others to act on the vision by removing barriers to change and encouraging risk taking and creative problem solving.
• E) Reinforce the changes by demonstrating the relationship between new behaviours and organizational success.

Understand the difference and purposes of aptitude and achievement tests.

Explain the paradox of choice and its implications.

Describe and understand the concept of the representativeness heuristic and its relation to base rates.

Differentiate between fluid and crystallized intelligence, including their relationship.

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Definitions:

Life Estates

A legal right to use and benefit from a property for the duration of an individual's lifetime.

Exclusive Possession

The right of an individual or entity to the use and control of property without interference from others, often associated with lease agreements.

Real Property

Land and anything permanently affixed to it, such as buildings, along with the rights of use and enjoyment that come with the land.

Relief Against Forfeiture

An equitable principle that when a landlord retakes a property because of a failure to pay rent prior to the end of the lease term, the tenant can pay the arrears and apply in the court to have the lease reinstated.