The Conflict-Handling Techniques Are Characterized by Two Dimensions, Cooperativeness and Assertiveness

question 27

Multiple Choice

The conflict-handling techniques are characterized by two dimensions, cooperativeness and assertiveness. Cooperativeness indicates the degree to which ________.

• A) one party attempts to satisfy his or her own concerns
• B) one party attempts to suppress the conflict
• C) the parties attempt to find a win-win solution
• D) one party attempts to satisfy the other party's concerns
• E) the parties are willing to involve third-party conflict resolution techniques