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question 21

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Understand the strategies to foster group cohesiveness and manage group norms effectively.
Identify the stages of team development and describe characteristics of each stage.
Understand the importance of group cohesiveness and the factors that influence it.
Distinguish between formal and informal groups and their purposes within an organization.

Definitions:

Indirect Coping

Strategies that involve dealing with stress and problems in a less direct manner, such as through avoidance, distraction, or seeking support from others.

Defensive Coping

Strategies employed to protect oneself from psychological harm by minimizing stress or conflict.

Aggressive

Behavior characterized by assertiveness, hostility, or an intention to cause harm to others.

Abreaction

A therapeutic process in which repressed emotions are brought to consciousness and expressed.

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