The Two-Way Is a Test of

question 43

Multiple Choice

The two-way is a test of

• A)goodness of fit of observed frequencies to population frequencies.
• B)difference between mean ranks in two categories.
• C)whether two variables are independent.
• D)difference between mean ranks in more than two categories.

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Definitions:

Customer Demands

The needs or requirements that consumers express for products or services, which can influence market trends and business strategies.

Customer Insights

Deep understanding or findings about customers that allow for better strategic decisions in marketing, product development, and customer experience improvement.

Customer Assessment

The process of evaluating customer needs, satisfaction, and feedback to improve products or services and enhance customer relations.

Customer-Oriented Metrics

Customer-oriented metrics are quantitative measurements used to assess how well a company meets the needs and expectations of its customers, including satisfaction scores, retention rates, and customer lifetime value.